The Theories Of Piaget And Erikson - 1121 Words

At first glance, the setup of my narratives may appear complicated because my teaching, scholarship, and service all inform one another. As a result, I chose to write my narratives as one continuous story that can be read together, but can also stand alone. In regards to my teaching, I subscribe to the principles of educational constructivists. As a constructivist teacher, I believe learning is a co-constructed between teacher and students. As a result of this, I try to strike a balance between lecture, student-led classes, and group discussion. I believe the combination of these three strategies highlights objectives 1.1, 1.2, and 1.5 of the strategic plan. Oftentimes, my lectures focus on the theoretical frameworks that are seminal†¦show more content†¦At the beginning of class, students were provided with the list of questions. We watched the movie while students answered the questions. The students informed me that they enjoyed activity and that it helped further their understanding of the reading. My incorporation of mainstream media into my lectures gave students ideas for their student-led discussions. In every class I lead, students must engage in some type of student-led discuss by way of presentation (individual or group). For group presentations, students are required to engage the class in discussion by way of an in-class activity. During my Adolescence course, several student groups used Kahoot to quiz the class on the material from their presentation. I thought this was such a great tool that I incorporated it into my Research Methods Statistics II (RMSII; PSY 4401) and Special Topics courses this semester. I utilized the Kahoot quizzes to review for midterm exams, test student knowledge, and as a means of extra credit for students who participated. I believe this is just one example of how I learn from my students and use what I learn to inform my teaching practices. During this first year, developing my courses and streng thening my teaching skills was a top priority for me. Coming from aShow MoreRelatedPiaget And Erikson s Theory Of Development1239 Words   |  5 PagesPiaget, Vygotsky, and Erikson are very well known men for their different theories of development. Although each of them believe different things about how a child develops, I believe that a child can go through all of these theories and benefit from them. I also understand that not everyone is the same, and what might be true for someone could be different for someone else. In my own personal experience, I believe I went through and I’m going through all these different stages in theories throughoutRead MoreDifference Between Piaget s Theory And Erikson Theory1077 Words   |  5 Pages The differences between Piaget’s theory and Erikson’s theory Ashley Bellecomo Tri County Technical College Psychology 201-013 Stacey Frank February 3, 2015 The Difference between Piaget’s Theory and Erikson’s Theory There are many different theories on child development but they are all related in some way. Jean Piaget theory focuses on the first twelve years of a child’s life. Erik Erikson’s theory focuses on a person complete life. In this paper I will be focusing on the differencesRead MoreErik Erikson And Jean Piaget s Theories Essay1291 Words   |  6 PagesErik Erikson and Jean Piaget are quite similar in their theories. Jean Piaget’s cognitive theory is only slightly different than Erik Erikson’s psychosocial theory. Both theorists use the idea of developmental stages. Although the stages vary in what they entail, the carry the same idea of progressive development. Jean Piaget was born September 16, 1980, in Switzerland. His research found â€Å"that the growth of knowledge is a progressive construction of logically embedded structures superseding oneRead MoreThe Developmental Theories By Erik Erikson And Jean Piaget1728 Words   |  7 Pagesfirst discuss th e two major developmental theories by Erik Erikson and Jean Piaget. The nature of development itself is dynamic, changing, exciting and challenging. â€Å"Before we can think about the world and our experiences we must first get to know it. We need to be able to have certain basic concepts in place, have ways of communicating effectively and understand differences between all types of life experiences we encounter† (Robinson, 2008, 13). Erikson believed that external factors such asRead MoreFreud, Erikson, And Piaget : Theories Of Developmental Psychology Essay2372 Words   |  10 PagesFreud, Erikson, and Piaget: Theories in Developmental Psychology Many factors influence children’s development as well as that massive amount of development theories that elaborate on why children do certain things, why children have developmental disorders, or even why some children have developmental delays. Although there are many theories regarding children development and how they are influences, theorist make some great points in the child development but with any theory come flaws such asRead MoreThe Developmental Theories of Jean Piaget, Sigmund Freud, and Erik Erikson1976 Words   |  8 PagesThe developmental theories of Jean Piaget, Sigmund Freud, and Erik Erikson Jean Piaget, Sigmund Freud, and Erik Erikson are all respected theorists in the study of psychology. All three have theories that help to explain why and how children develop into adolescents and adult hood. Although all three provide their own theories on this subject each theory shares similarities and differences with one another. Having a better understanding of each theory and the theorist will lend a better understandingRead MoreErikson s Theory, Vygotzy, And Piaget s Model1583 Words   |  7 PagesFrom Psychology we learn there are basic theories on why we are the way we are as adults. As a human being we learn early as a child what is right from wrong, however we do not learn these actions on our own. Outside forces such as our parents, experiences and other people who have influences our train of thought in our life. The three developmental theories that will be explained are Erikson’s theory, Vygotzy’s theory, and Piaget’s model. All of these theories explain the process in which a human beingRead MorePiaget s Theory Of Cognitive Development969 Words   |  4 Pagesconstantly expanding. Erikson and Piaget are two of the ealier well known theorist, both being significant in the field. Their belief s are outlined in Piaget s Cognitive Development Theory and Erikson s Psychosocial Development Theory. These theories, both similar and different, have a certain significance as the stages are outlined.Erikson and Piaget were similar in their careers and made huge progressions in child development and education. With the same goals in my, their theories still had manyRead MoreDevelopment Of A Child s Social And Emotional Development1377 Words   |  6 Pagesdevelopmental theories and how they have impacted modern day society in understanding the development of a child’s social and emotional development. Development is the pattern of change that begins at conception and continues through the lifespan (Santrock, 2008, p.5) Emotio nal development is the development of a child’s expression, understanding, and how they regulate their emotions from birth through late adolescence. Piaget is one of the first people to look at developmental theory and throughRead MoreHas Anyone Put Any Psychological Thought Into How They1483 Words   |  6 Pagestheir identity? Two psychologists, Erik Erikson and Jean Piaget, dedicated their lives to this type of development. Erikson theorists would take a social influence stance, and Piagetian theorists focus on one’s cognition. So, who is right? More knowledge has been obtained to know that human behavior should be social and the need to socialize with other people. Erikson believes this whereas Piaget thought of qualitative thinking that shapes a child. Erikson is more influential about identity development

Evil - 991 Words

†¦ Divorced, Beheaded, Survived The story, Divorced, Beheaded, Survived, takes place in two different settings. The first (The flashbacks) setting we get introduced to is the childhood neighborhood of Sarah and her older brother Terry. We hear about them and their friends, and how they used to play together in the game of playing the Tudors (old English royal family). The flashbacks are between the years 1973 and 1974. The second setting is taking place in the present time, in the home of Sarah, with Sarah as the main character. She has a family with her husband Lyle and together they have 2 children, Coco and Mark. In both settings death is appearing. First there is the death of Terry and in the present path we hear about the death of†¦show more content†¦The first word, divorced, can be used to illustrate how she and her brother takes distance from each other, when Sarah learns about her brothers illness. The second word, beheaded, can be used to illustrate the death of Terry. Not only does Sarah lose hi m but the other children too. They are avoiding Sarah. And at last the word survived, can be used to show the Sarah survives. The title becomes a symbol on that even if someone close to us dies, we have to keep on with our lives and not let it be a burden for the rest of our lives. Even though that it how Sarah’s is living her life. In the story Sarah has a huge burden. She keeps the death of her brother a secret to protect the childlike innocence of her children. But her attempt on hiding it is in vain, because Coco and Mark already know about Uncle Terry. But it’s not just to protect her children it’s also about protecting herself because the death of Terry still effect her. Maybe that’s why that Mark reacts the same way as her mother when Peter died. I can conclude from this story that the only way to get over the loss of a loved one is through talking with another person. -------------------------------------------- [ 1 ]. P.5, line 119-124 [ 2 ]. P. 3 lineShow MoreRelatedEvil : Evil And Evil1548 Words   |  7 PagesIt is with no surprise that evil is lurking all around us. We live in a world that is unpredictable and dangerous. There are two categories of evil. The first is natural evil, which focuses on nature. The second is moral evil, which focuses on harm among others. The problem of evil is known to object the existence of God. Many atheists will say that if God is so good, then why do bad things happen to good people? Not to mention why did God create a bad world? We are often left speechless by theRead MoreEvil : Evil Or Evil?1296 Words   |  6 PagesThe problem with evil in the world causes one of the major obstacles for the belief existence of God. With all the evil, corruption, and suffering it can make the existence of a higher power difficult to accept. It makes many people question, is there really a God or sacred power watching over us? If there is a God, why would all this pain and suffering be all owed to happen to the innocent and weak. Frances (2013) noted that he is powerful enough to create just about any universe he wanted, thenRead MoreEvil : Evil And Evil1300 Words   |  6 Pagespaper) is fundamentally good and moral, and is even unable to create evil, then how did evil come to be in the life we are living? According to the problem of evil, if there is a God, there is no evil. But because there is evil in the world, the conclusion can be drawn that there is no God (Sober). At first glance, this argument is perfectly logical. However, this claim may be reversed. For if one is indicating that there is evil in this world, they are believing that there has been a â€Å"line† drawnRead MoreThe Theory Of Evil And Administrative Evil1023 Words   |  5 Pagesassigned reading, I was captured by the dynamics of evil and administrative evil in the authors seek to provide a more affluent and deeper description of evil in general and of administrative evil. The common c haracteristic of administrative evil is that the typical person inside of their normal professional and administrative roles can participate in demonstrations of evil without being mindful that they are doing anything incorrectly. Administrative evil can be simply taking home office supplies. IRead MoreEvil : Evil And Evil981 Words   |  4 Pagesneither good nor evil, and it s the life experience that impressed with the man as he grows up. Everyone has an evil seed planted inside him. Only the really evil person acts on it and commits actions morally wrong. On the other side, the good person has many ideas how to live the life having morals. Everybody has the potential to bring out whether the good side of him or the evil side. Humans should work on doing the right, but at the same time they can be evil and have been evil at some point. ActuallyRead MoreThe Existence Of Evil : Evil1451 Words   |  6 Pages The existence of evil seems undeniable. As we progress through our lives and go through our everyday routines, we can see and acknowledge that evil is all around us. By simply turning on the news, we are immediately bombarded with reports of violent murders, dangerous storms, robberies and a new dangerous disease affecting half of the countries in the world. There is no denying that people suffer because we have experienced pain and suffering ourselves. At one point or another in our lives, we areRead MoreThe Evil Of Evil People975 Words   |  4 PagesEvil People By nature, humankind tends to be more evil than good. Even though, some people are born with kinder temperament than others, everyone is conceived and birth in sin (Psalm 58.3). For this, in many traditions, once a woman gives birth, the baby is either baptized or blessed by his community to welcome him into the world, and to remove him from sin. People are naturally self-centered, jealous, mean individuals who want to gain, but not work hard. They crave violence, and would instantlyRead MoreThe Existence Of Evil And Evil1591 Words   |  7 PagesThe existence of evil in the world caused people to questioned the existence of the perfect God. If God was truly omnipotent, omniscient, and perfectly good, then why would he let terrible things happen to good people? In recent news, we have witnessed many innocent deaths caused by a school shooting, a child raped, natural disaster, and other tragic events. If God was in control of everything, does this means that he allows these bad thin gs to happen to humanity? This suffering seems to conflictsRead MoreEvil Is Good Or Evil?1448 Words   |  6 PagesEvil is the privation of goodness; in other words, evil is goodness spoiled. You can have good without evil, but you cannot have evil without good. There are forces of good and evil constantly working against each other in this world. Although it may seem as if evil has won sometimes, good will always prevail in the end. In Genesis 1-2, we can read that God created all things and called them â€Å"good.† Evil, or sin, is inescapable for humanity. We were born with a sin nature, and God loves us and hasRead MoreEvil, The, And The Threat Of Evil1830 Words   |  8 PagesA reason that ascriptions of perverse can be particularly injurious or dangerous is that it isn t always visible what companions mean when they use the term ‘evil.’ As Eve Garrard clown it â€Å"the general privacy encompassment the term constrain some thinkers very backward to appea l to the consideration of evil†(Garrard 2002, 322). For instance, some people believe that to say that someone complete an bad deed involved that that person execute out of malice (see e.g., Kekes 2005), while others believe

Designing High-Performance Jobs Free Essays

Improving the performance of key people is often as simple—and as profound—as changing the resources they control and the results for which they are accountable. by Robert Simons You have a compelling product, an exciting vision, and a clear strategy for your new business. You’ve hired good people and forged relationships with critical suppliers and distributors. We will write a custom essay sample on Designing High-Performance Jobs or any similar topic only for you Order Now You’ve launched a marketing campaign targeting high-value customers. All that remains is to build an organization that can deliver on the promise. But implementation goes badly. Managers in the regional offices don’t show enough entrepreneurial spirit. They are too complacent and far too slow in responding to customers. Moreover, it’s proving very difficult to coordinate activities across units to serve large, multisite customers. Decision making is fragmented, and time to market is much longer than expected. Excessive costs are eating away at profit margins. You begin to wonder: â€Å"Have I put the wrong people in critical jobs? † But the problems are more widespread than that—in fact, they’re systemic across the organization. This tale of a great strategy derailed by poor execution is all too common. Of course, there are many possible reasons for such a failure and many people who might be to blame. But if this story reminds you of your own experience, have you considered the possibility that your organization is designed to fail? Specifically, are key jobs structured to achieve the business’s performance potential? If not, unhappy consequences are all but inevitable. In this article, I present an action-oriented framework that will show you how to design jobs for high performance. My basic point is straightforward: For your business to achieve its potential, each employee’s supply of organizational resources should equal his or her demand for them, and the same supply-and-demand balance must apply to every function, every business unit, and the entire company. Sounds simple, and it is. But only if you understand what determines this balance and how you can influence it. The Four Spans of Job Design To understand what determines whether a job is designed for high performance, you must put yourself in the shoes of your organization’s managers. To carry out his or her job, each employee has to know the answer to four basic questions: †¢ â€Å"What resources do I control to accomplish my tasks? † †¢ â€Å"What measures will be used to evaluate my performance? † †¢ â€Å"Who do I need to interact with and influence to achieve my goals? † †¢ â€Å"How much support can I expect when I reach out to others for help? † The questions correspond to what I call the four basic spans of a job: control, accountability, influence, and support. Each span can be adjusted so that it is narrow or wide or somewhere in between. I think of the adjustments as being made on sliders, like those found on music amplifiers. If you get the settings right, you can design a job in which a talented individual can successfully execute your company’s strategy. But if you get the settings wrong, it will be difficult for any employee to be effective. I’ll look at each span in detail and discuss how managers can adjust the settings. (The exhibit â€Å"The Four Spans† provides a summary. ) The Span of Control. The first span defines the range of resources—not only people but also assets and infrastructure—for which a manager is given decision rights. These are also the resources whose performance the manager is held accountable for. Executives must adjust the span of control for each key position and unit on the basis of how the company delivers value to customers. Consider Wal-Mart, which has configured its entire organization to deliver low prices. Wal-Mart’s strategy depends on standardization of store operations coupled with economies of scale in merchandising, marketing, and distribution. To ensure standardization, Wal-Mart sets the span of control for store managers at the â€Å"narrow† end of the scale. Although they nominally control their stores, Wal-Mart site managers have limited decision rights regarding hours of operation, merchandising displays, and pricing. By contrast, the span of control for managers at corporate headquarters who oversee merchandising and other core operations is set at â€Å"wide. † They are responsible for implementing best practices and consolidating operations to capture economies of scale. In addition to controlling purchasing, merchandising, and distribution, these managers even control the lighting and temperature at Wal-Mart’s 3,500 stores by remote computer. (The settings for the two jobs are compared in the exhibit â€Å"Spans of Control at Wal-Mart. †) Spans of Control at Wal-Mart (Located at the end of this rticle) Of course, the spans of control will be set very differently in companies that follow different strategies. Consider Nestle, a food company that reformulates its products in response to regional tastes for spices and sweets. In this â€Å"local value creation† configuration, the span of control for regional business managers is set very wide so that they have all the resources they need to customize products and respond to customers. Regional managers take responsibility for sales, product development, distribution, and manufacturing. As a consequence, the spans of control for managers back at the head office are relatively narrow, covering only logistics, the supply chain, global contracts, and accounting and finance. The Span of Accountability. The second span refers to the range of trade-offs affecting the measures used to evaluate a manager’s achievements. For example, a person who is accountable for head count or specific expenses in an operating budget can make few trade-offs in trying to improve the measured dimensions of performance and so has a narrow span of accountability. By contrast, a manager responsible for market share or business profit can make many trade-offs and thus has a relatively wide span of accountability. Your setting for this span is determined by the kind of behavior you want to see. To ensure compliance with detailed directives, hold managers to narrow measures. To encourage creative thinking, make them responsible for broad metrics such as market share, customer satisfaction, and return on capital employed, which allow them greater freedom. The span of control and the span of accountability are not independent. They must be considered together. The first defines the resources available to a manager; the second defines the goals the manager is expected to achieve. You might conclude, therefore, that the two spans should be equally wide or narrow. As the adage goes, authority should match responsibility. But in high-performing organizations, many people are held to broad performance measures such as brand profit and customer satisfaction, even though they do not control all the resources—manufacturing and service, for example—needed to achieve the desired results. There is a good reason for this discrepancy. By explicitly setting the span of accountability wider than the span of control, executives can force their managerial subordinates to become entrepreneurs. In fact, entrepreneurship has been defined (by Howard H. Stevenson and J. Carlos Jarillo) as â€Å"the process by which individuals—either on their own or inside organizations—pursue opportunities without regard to the resources they currently control. † What happens when employees are faced with this entrepreneurial gap? They must use their energy and creativity to figure out how to succeed without direct control of the resources they need. See the exhibit â€Å"Creating the Entrepreneurial Gap. †) Thus, managers can adjust these two spans to stimulate creativity and entrepreneurial behavior. Creating the Entrepreneurial Gap (Located at the end of this article) Of course, spans of accountability vary by level in most organizations—in general, they are wider at the top of a company and narrower at the bottom. The CEO of McDonald’s has a wide span of accountability that encompasses stock price, earnings per share, and competitive market position. A McDonald’s store manager has a much narrower span. She must focus on compliance with standard operating procedures, and she is monitored through detailed input and process measures. The Span of Influence. The third span corresponds to the width of the net that an individual needs to cast in collecting data, probing for new information, and attempting to influence the work of others. An employee with a narrow span of influence does not need to pay much attention to people outside his small area to do his job effectively. An individual with a wide span must interact extensively with, and influence, people in other units. As is the case with the other spans, senior managers can adjust the span of influence to promote desired behaviors. They can widen the span when they want to stimulate people to think outside the box to develop new ways of serving customers, increasing internal efficiencies, or adapting to changes in external markets. In many companies, widening the span of influence counteracts the rigidity of organizational structures based on boxes and silos. For example, although global companies like Procter Gamble need to be responsive to local customers’ needs, they must also create pressure for people in different operations to look beyond their silos to consolidate operations and share best practices to lower costs. Similarly, firms such as big-box retailers that centralize merchandising and distribution to deliver low prices must ensure that they continue to monitor changing competitive dynamics. Operations managers who are insulated from the marketplace must be forced to interact with people in units that are closest to customers. In all of these cases, it’s up to senior managers to ensure that individuals work across organizational boundaries to test new ideas, share information, and learn. Executives can widen a manager’s span of influence by redesigning her job—placing her on a cross-functional team, for example, or giving her an assignment that requires her to report to two bosses. They can also adjust a job’s span of influence through the level of goals they set. Although the nature of a manager’s goals drives her span of accountability (by determining the trade-offs she can make), the level, or difficulty, drives her sphere of influence. Someone given a stretch goal will often be forced to seek out and interact with more people than someone whose goal is set at a much lower level. Finally, executives can use accounting and control systems to adjust the span of influence. For example, the span will be wider for managers who are forced to bear the burden of indirect cost allocations generated by other units, because they will attempt to influence the decisions of the units responsible for the costs. The more complex and interdependent the job, the more important a wide span of influence becomes. In fact, a wide influence span is often an indication of both the power and effectiveness of an executive. In describing eBay’s Meg Whitman, for example, A. G. Lafley, the CEO of Procter Gamble, said, â€Å"The measure of a powerful person is that their circle of influence is greater than their circle of control. † The Span of Support. This final span refers to the amount of help an individual can expect from people in other organizational units. Again, the slider can be set anywhere from narrow to wide depending on how much commitment from others the person needs in order to implement strategy. Jobs in some organizations—particularly positions such as commission-based sales in efficient and liquid markets—do not need wide spans of support. In fact, such organizations generally operate more efficiently with narrow spans, since each job is independent and individual contributions can be calculated easily at day’s end. Traders in financial institutions, for example, need little support from their fellow traders, and their colleagues can and should stay focused on their own work (and should be compensated solely for their success in generating profit). But wide spans of support become critically important when customer loyalty is vital to strategy implementation (for example, at exclusive hotel chains) or when the organizational design is highly complex because of sophisticated technologies and a complex value chain (in aerospace or computers, for instance). In these cases, individuals throughout the company must move beyond their job descriptions to respond to requests for help from others who are attempting to satisfy customers or navigate organizational processes. Managers cannot adjust a job’s span of support in isolation. That’s because the span is largely determined by people’s sense of shared responsibilities, which in turn stems from a company’s culture and values. In many cases, therefore, all or most of a company’s jobs will have a wide span of support, or none will. But even within a given company culture, there are often circumstances in which managers need to widen the span of support separately for key business units (for example, to support a new division created to bundle and cross sell products from other units) or for key positions (for example, to facilitate the work of cross-functional task forces). There are various policies that managers can employ to widen spans of support. For example, a focus on a customer based mission typically creates a sense of shared purpose. In addition, broad-based stock ownership plans and team- and group-centered incentive programs often foster a sense of equity and belonging and encourage people to help others achieve shared goals. Firms that are characterized by wide spans of support also frown on letting top executives flaunt the trappings of privilege and generally follow a policy of promoting people internally to senior positions. The slider settings for the four spans in any job or business unit are a function of the business’s strategy and the role of that job or unit in implementing it. When you are adjusting job or unit design, the first step is to set the span of control to reflect the resources allocated to each position and unit that plays an important role in delivering customer value. This setting, like the others, is determined by how the business creates value for customers and differentiates its products and services from competitors’. Next, you can dial in different levels of entrepreneurial behavior and creative tension for specific jobs and units by widening or narrowing spans of accountability and influence. Finally, you must adjust the span of support to ensure that the job or unit will get the informal help it needs. The exhibit â€Å"Four Spans at a Software Company† displays the settings of the spans for a marketing and sales manager at a well-known company that develops and sells complex software for large corporate clients. The span of control for this job is quite narrow. As the manager stated, â€Å"To do my day-to-day job, I depend on sales, sales consulting, competency groups, alliances, technical support, corporate marketing, field marketing, and integrated marketing communications. None of these functions reports to me, and most do not even report to my group. † The span of accountability, by contrast, is wide. The manager is accountable, along with others throughout the business, for revenue growth, profit, and customer satisfaction—measures that require responsiveness and a willingness to make many trade-offs. Four Spans at a Software Company (Located at the end of this article) Note that the span of influence is set somewhat wider than the span of control. To get things done, the manager has to cross boundaries and convince people in other units (whom he cannot command) to help him. So that the manager receives the help he needs, the CEO works hard to ensure that the job’s span of support is wide. An ethos of mutual responsibilities has been created through shared goals, strong group identification, trust, and an equity component in compensation. As the manager noted, â€Å"Coordination happens because we all have customer satisfaction as our first priority. We are in constant communication, and we all are given consistent customer-satisfaction objectives. † Achieving Equilibrium At this point, you’re probably wondering how to determine whether specific jobs or business units in your organization are properly designed. Jobs vary within any business, and firms operate in different markets with unique strategies. How exactly should the spans be set in these many circumstances? After the spans have been adjusted to implement your strategy, there’s an easy way to find out whether a specific job is designed for high performance. It’s a test that can (and should) be applied to every key job, function, and unit in your business. I’ll get to the details shortly, but first, it’s important to recognize the underlying nature of the four spans. Two of the spans measure the supply of organizational resources the company provides to individuals. The span of control relates to the level of direct ontrol a person has over people, assets, and information. The span of support is its â€Å"softer† counterpart, reflecting the supply of resources in the form of help from people in the organization. The other two spans—the span of accountability (hard) and the span of influence (soft)—determine the individual’s demand for organizational resources. The level of an employee’s accountability, as defined by the compan y, directly affects the level of pressure on him to make trade-offs; that pressure in turn drives his need for organizational resources. His level of influence, as determined by the structure of his job and the broader system in which his job is embedded, also reflects the extent to which he needs resources. As I pointed out earlier, when an employee joins a multidisciplinary initiative, or works for two bosses, or gets a stretch goal, he begins reaching out across units more frequently. For any organization to operate at maximum efficiency and effectiveness, the supply of resources for each job and each unit must equal the demand. In other words, span of control plus span of support must equal span of accountability plus span of influence. You can determine whether any job in your organization is poised for sustained high performance—or is designed to fail—by applying this simple test: Using â€Å"Four Spans at a Software Company† as an example, draw two lines, one connecting span of control and span of support (the supply of resources) and the other connecting span of accountability and span of influence (the demand for resources). If these two lines intersect, forming an X, as they do in the exhibit, then demand equals supply (at least roughly) and the job is properly designed for sustained performance. If the lines do not cross, then the spans are misaligned—with predictable consequences. If resources (span of control plus span of support) are insufficient for the task at hand, strategy implementation will fail; if resources are excessive, underutilization of assets and poor economic performance can be predicted. Depending on the desired unit of analysis, this test can be applied to an individual job, a function, a business unit, and even an entire company. When Spans Are Misaligned Consider the case of a struggling high-tech company that makes medical devices. One division was rapidly losing revenue and market share to new competitors because of insufficient sales-force coverage and a lack of new-product development. In another division, created to bundle and cross sell products, managers were unable to get the collaboration they needed to provide a unified solution for a large potential customer. In a third, local managers were making decisions that did not support or build on the company’s overall direction and strategy. These situations arose because senior managers had failed to align the four spans for key jobs and for the divisions overall. In particular, the problems this company encountered reflect three common situations that can limit performance potential. The Crisis of Resources. In some cases, the supply of resources is simply inadequate for the job at hand, leading to a failure of strategy implementation. In the medical devices company, the sales staff had neither enough people to cover the competition (a narrow span of control) nor support from RD to bring new products to market rapidly (a narrow span of support). A crisis of resources is most likely to occur when executives spend too much time thinking about control, influence, and accountability and not enough time thinking about support. They may, for instance, set the span of accountability wider than the span of control to encourage entrepreneurial behavior. And they may set the span of influence wider than the span of control to stimulate people to interact and work across units. But if the span of support is not widened to compensate for the relatively narrow span of control, people in other units will be unwilling to help when asked. Consider the local subsidiary of a regional investment bank. The managers had few direct resources (a narrow span of control) and relied on specialists from corporate headquarters to fly in to manage deals. Yet their span of accountability was relatively wide, with performance measures focusing on successful deals and revenue generation. Evaluations of the local managers failed to recognize or reward people’s commitment to help others in the organization. As a result, the span of support was too low to support the strategy of the business, which eventually failed. The Crisis of Control. Sometimes the supply of resources exceeds demand, leading to suboptimal economic performance. In highly decentralized organizations where separate business units are created to be close to customers, a crisis of control can occur when the supply of resources (the span of control plus the span of support) exceeds corporate management’s ability to effectively monitor trade-offs (the span of accountability) and to ensure coordination of knowledge sharing with other units (the span of influence). The result is uncoordinated activities across units, missed opportunities, and wasted resources. Consider a large telecommunications company in which regions were organized as independent business units. Because of rapid growth, division managers were able to create fiefdoms in which resources were plentiful. And because of the company’s success, commitment to the business mission was strong. But before long, the lack of effective performance monitoring by corporate superiors caught up with the business. The strategies of the divisions often worked at cross-purposes; there was waste and redundancy. Competitors that were more focused began overtaking the units. The Crisis of Red Tape. This can occur in any organization where powerful staff groups, overseeing key internal processes such as strategic planning and resource allocation, design performance management systems that are too complex for the organization. In such circumstances, spans of accountability and influence are very high, but resources are insufficient and misdirected. Endless time spent in staff meetings wastes resources, slows decision making, and makes the organization unable to respond rapidly to changing customer needs and competitive actions. The demand for resources exceeds supply, and strategy execution fails as more nimble competitors move in. Adjusting the Spans over Time Of course, organizations and job designs must change with shifting circumstances and strategies. To see how this plays out in practice, let’s look at how the job spans for a typical market-facing sales unit at IBM evolved as a result of the strategic choices made by successive CEOs. We pick up the story in 1981, when John Opel became IBM’s chief executive. IBM had been organized into stand-alone product groups that were run as profit centers. Reacting to threats from Japanese companies, Opel wanted to reposition the business as a low-cost competitor. For purposes of increasing cost efficiency, the business was reorganized on a functional basis. The span of control for operating-core units such as manufacturing was widened dramatically, and there was a corresponding reduction in the spans of control and accountability for market-facing sales units (illustrated in the top panel of the exhibit â€Å"Three Eras at IBM†). The company also enlarged its definition of â€Å"customer. † Rather than focus narrowly on professional IT managers in governments and large companies, IBM began marketing to small companies, resellers, and distributors. It created experimental independent business units and gave resources for experimentation without imposing any accountability for performance. By the end of Opel’s tenure, IBM was criticized for confusion about strategy and priorities. As one writer noted, â€Å"IBM settled into a feeling that it could be all things to all customers. However, the effects of these problems were masked by the dramatic and unrelenting growth of the computer industry during this period. In 1985, John Akers took over as CEO. The organization he inherited was configured to develop, manufacture, and market computing hardware in independent silos. Not only were products incompatible across categories, they failed to meet customer needs in a world that was moving quickly from hardware to software and customer solutions. To get closer to customers, Akers created a unified marketing and services group, organized by region. The mission of this new market-facing unit was to translate customer needs into integrated product solutions and coordinate internal resources to deliver the right products to customers. Business units and divisions were consolidated into six lines of business. The span of control for the market-facing sales units widened dramatically. The new marketing and services group was made accountable for profit, and, as a result, many new profit centers were created. Unfortunately, the existing accounting system was not capable of calculating profit at the branch level or for individual customers and product lines. Instead, a top-down planning system run by centralized staff groups set sales quotas for individual product categories. Customer sales representatives thus had few choices or trade-offs; their span of accountability was not wide enough to support the company’s new strategy. To make matters worse, the new profit centers made the company extremely complex and fragmented, a situation reflected in the unit’s relatively narrow spans of influence and support. As the strategy’s failure became evident and losses mounted, Akers considered breaking the corporation into separate entities. Lou Gerstner took charge in 1993. He restructured the business around specific industry groups, narrowing the spans of control and widening the spans of accountability for marketing and sales units. At the same time, he widened the spans of influence by formally pairing product specialists with global industry teams, which worked closely with customers. To widen the spans of support, the company reconfigured bonuses to give more weight to corporate results than to business-unit performance. Sam Palmisano took over as CEO in 2002 and reinforced the positive changes wrought by Gerstner. The new CEO’s strategy emphasized â€Å"on-demand† computing solutions delivered through seamless integration of hardware, software, and services. This involved adopting a team-based, â€Å"dedicated service relationship† configuration at the sales units. To ensure that all employees in such a complex organization would be willing to work across units to build customer loyalty, Palmisano worked to widen spans of support further. In a well-publicized initiative, he returned the company to its roots by reemphasizing the importance of IBM values such as dedication to client success, innovation, and trust and personal responsibility in all relationships. To increase trust within the company and heighten the perception of fairness—necessary actions before people will assume responsibility for helping others—Palmisano asked the board to allocate half of his 2003 bonus to other IBM executives who would be critical leaders of the new team-based strategy. A Precarious Balance As IBM illustrates, complex strategies for large firms usually require that all the spans of key jobs widen, indicating high levels of both demand for, and supply of, organizational resources. But the potential for problems is great in any organization where all four spans are wide and tightly aligned. A relatively small change in any one of them will disrupt the balance of supply and demand and tip the organization toward disequilibrium. In the short run, of course, the dedication and hard work of good people can often compensate for a misalignment. But the more dynamic your markets and the more demanding your customers, the more critical and difficult it becomes to ensure that all four spans of organization design are aligned to allow your business to reach its performance potential. Spans of Control at Wal-Mart The spans of control for a store manager and a merchandising manager at Wal-Mart are quite different. To ensure standardization in operations, Wal-Mart gives the store manager relatively little control. To promote the implementation of best practices, the company gives the merchandising manager a â€Å"wide† setting. Creating the Entrepreneurial Gap By holding managers accountable for more than they control, a company can encourage entrepreneurial behavior. Four Spans at a Software Company The settings for a marketing and sales manager show a relatively narrow span of control and a relatively wide span of accountability. The discrepancy indicates that the company wants the manager to be entrepreneurial. A reasonable span of influence ensures that he has a respectable level of collaboration with colleagues outside his unit to compensate for his low span of control. Company policies designed to provide a wide span of support ensure that his entrepreneurial initiatives will get a favorable response. The dotted line connecting the two spans that describe the resources available to the job (span of control and span of support) intersects with the line connecting the two spans that describe the job’s demand for resources (span of accountability and span of influence). This shows that the supply of, and demand for, resources that apply to this job are in rough balance; the job has been designed to enable the manager to succeed. How to cite Designing High-Performance Jobs, Papers

Liberal Arts Essay Example For Students

Liberal Arts Essay Law schools report that by the yardsticks Of law review and grades, their top students come from math, classics, and literature, with political science, economics, pre- awe and legal studies ranking lower. In todays fast evolving world, leaders across the spectrum of vocations and professions need a broad imaginative and critical capacity, not a prematurely narrow point of view. In terms of the actual world, a solid liberal arts and sciences education will generally prove the most practical preparation for many demanding, high-level careers, or for the several careers that an increasing number of adults will eventually pursue. No particular concentration or area of study is inherently a better ticket to security, leadership, or personal satisfaction than another, Students should he encouraged to follow heir passions and interests, not what they guess (or what others tell them) will lead to a supposedly more marketable set of skills. Of course, higher education has a utilitarian function. In that regard, as Robert Bella states, it possesses its own legitimacy, Yet, it is crucial to combine and integrate that function with other aims and ends, with what Bella calls education for the development of character, citizenship, and culture, A healthy system of higher education offers many rewards: scientific discoveries, eventual and even unforeseen applications, Houghton political leadership, intelligent public discourse, cultural vitality, and an educated workforce. Higher learning serves several goals in coordination, goals that are mutually reinforcing. The aims are at once personal and social, private and public, economic, ethical, and intellectual. Han. radar College exists to serve all these goals and Offers a broad array Of concentrations and courses for the purpose of educating the whole individual. Why? Because that kind of education, and not one aimed at certain occupational targets, is, in the long run, the best preparation for advanced achievement. The very broad, capacious arm of education that we call the liberal arts is rooted in a specific curriculum in classical and medieval times. But it would be wrong to assume that because it has such ancient roots, this kind of education is outdated, stale, fusty, or irrelevant, In fact, quite the contrary. A liberal-arts education, which Louis Maenad defined in The Marketplace of Ideas as a background mentality, a way of thinking, a kind of intellectual DNA that informs work in every specialized area of inquiry, lends itself particularly well to contemporary high-tech methods tot imparting knowledge, We all wrestle with the challenges of educating students ho are used to multitasking, doing their homework while listening to music and testing on their phones. For such students, the Web-based facilities of exciting liberal-arts courses are particularly salient. What would Aristotle or Erasmus or Robert Maynard Hutchins not have given for a technique that allows one to tour the worlds greatest museums, looking closely at the details of countless masterpieces; explore the ruins of ancient castles and pyramids and forums; join archaeological digs at your desk, turning objects around to see all sides of them; visualize problems in geometry or astronomy or mathematics in overall dimensions and work out their solutions. An excellent example of the power Of multimedia coupled With the liberal arts is Imaginary Journeys, a general-education course sometimes taught at Harvard university by Stephen Greenbelts. The course is described as being about global mobility, encounter, and exchange at the time that Harvard College was founded in 1636. Using the interactive resources of computer technology, we follow imaginary voyages of three ships that leave England in 1633. Sites include Loons Globe Theatre, Benign, Barbados, Brazil, Mexico. With this kind of course in mind, it seems hat the liberal arts could almost have been designed for sophisticated online learning, so tar from being stale or fusty are these ways of knowing. This kind of education has become more and more appealing to students and teachers at universities around the world. Donald Marketer, the warden of Oxfords Rhodes House, recently gave a series of lectures in Canada entitled The Need for Breadth. He referred to a surge of interest in li beral education in many other countries. He cites a major address in London by Yales Richard Levin in which Levin noted that Asian leaders are increasingly attracted to the American model f undergraduate curriculum, specifically because of the two years of breadth and depth in different disciplines provided before a student chooses an area of concentration or embarks on professional training. Levin described liberal- arts honors programs at Peking University, South Koreans Honeys University, and the National University of Singapore; he also referred to liberal-arts curricula at Feudal University, Nanjing university, and the University of Hong Kong. Animal Testing (2182 words) EssayThe most valuable and attractive people we know are those Who have rich and fascinating intellectual furniture in those spaces rather than a void been their ears. Virginia Wolf used a different spatial image to make a similar point in her book Three Guineas, when she talked about the importance of cultivating taste and the knowledge of the arts and literature and music. She argues that people who are so caught up in their professions or business that they never have time to listen to music or look at pictures lose the sense of sight, the sense of sound, the sense of proportion. And she concludes: What then remains off human being who has lost sight, and sound, and a sense of proportion? Only a cripple in a cave. So my fourth argument for a liberal-arts education is that it allows you to furnish the back room of your mind, preparing you tort both society and solitude, My final argument is that the liberal arts admit you to a community of scholars, bo th professional and amateur, spanning the ages. Here would quote one of my predecessors at Wellesley, Alice Freeman (later Alice V-Riemann Palmer). When she presided over Wellesley in the last part of the 19th century, t was quite unusual for girls to BOO to college (as indeed it still is today in some parts of the world). In a speech she gave to answer the repeated question she got from girls and their families, Why Go to College? She said: We go to college to know, assured that knowledge is sweet and powerful, that a good education emancipates the mind and makes us citizens Of the world. The sweet and powerful knowledge imparted by a liberal-arts education is specifically designed to fulfill this promise. But how can college presidents today best go about making the case for the liberal arts? First and most obvious, they should use the bully lip Of the college presidency deliberately and effectively?at convocations, commencements, groundbreakings for new buildings, in speeches to the local Rotary Club or the state 4. H club convention, and addresses to alumni clubs. This is a truly precious opportunity that few other leaders have, to address the community in situations where there is likely to be respectful attention to their message, at least for a while! They should use the opportunity with zest! The second way is by using their fund-raising skills and obligations to raise money for exciting programs like Greenbacks Imaginary Journeys. They can make this ease effectively to foundations and generous alumni who remember their own liberal-arts education fondly, and thus enhance the resources available for this purpose. Presidents can demonstrate their support tot the liberal arts in how they honor faculty members. With the teaching awards and other distinctions their colleges offer, they should single out for praise and support those who have been most effective in advancing the liberal-arts mission. And then they can ensure that these awards and recognitions are appropriately highlighted in college publications and in messages to parents and prospective students. And reaps the most effective way presidents can use their leadership to offer support is to speak from a liberal-arts perspective in their own discourse, both formal and informal, by citing examples of fine literature, drawing on instances from history, referring to the arts, and describing learning in the sciences in liberal terms. Rhetoric was one of the original rates liberals, and it can still be one Of the most transformation.

Dreams Essays (1694 words) - Dream, Rapid Eye Movement Sleep, Sleep

Dreams Someone once said, "Throw your dreams into space like a kite, and you do not know what it will bring back, a new life, a new friend, a new love, a new country" (Nin, The Diaries of Anais). Dreams are the result of subconscious thoughts and desires. The other theory to dreams are random noises in the neurons of the brain without special meaning. Dreams are the mental activity that takes place during sleep. "Usually during REM sleep is when dreams occur" (Oxford University). Normally everyone dreams several times a night...some drugs and alcohol may impair the dream process. The inability to recall dreams is not abnormal though. Dreams are communication of the body, mind, and spirit in a symbolic state. The human brains are in constant activity when sleeping. Different states of conciseness cause different brain wave activity. The brain usually has ordinary sequences of imagination. For thousands of years dreams were regarded as "visions" or "prophesies." Dreams seem to be a way for the subconscious mind to sort out and process all the input that is encountered while people are awake. Dreams can also improve your emotional well being, reduce stress, improve creativity, and provide a "playground for your mind" while your body recovers and repairs itself. Contrary to the view that dreams server no function one theorist suggests that, "dreams are the brains way of ?unlearning' or removing certain or unneeded memories" (Kasschall, Richard). In other words dreams are a form of mental housecleaning. Such mental housecleaning might be necessary because it is not useful to remember every single detail of your life. There are two functions of dreams: to fulfill conscious wishes, to guard sleep. Most dreams also have been recorded as unpleasant. "As you begin to fall asleep your body temperature declines, your pulse rate drops, and your breathing begins to slow and even, this is called stage one sleep" (Kaschall Richard). A more active type of sleep is characterized by rapid eye movement is called REM sleep. Most humans spend at least one third of their lives sleeping, during that one third, people are usually dreaming also, some scientists characterize dreams as mass hallucinations. The four main categories of dreams are prophetic, standard, physical, and nightmare. The amount of sleep needed varies depending on the individual and on the different times of the day or night. Sigmund Freud was the first scientist to study dreams thoroughly. Although dreams contain elements of the ordinary...the elements are often jumbled in fantastic ways. Freud was also the first theorist in the modern era to argue that dreams are an important part of our emotional lives. Some scientists are skeptical of dream interpretations, Nathienal Kleiman, one of the pioneers who discovered REM sleep, wrote in 1960, " Dreaming may serve no function whatsoever" (Kasschall 32). Everybody dreams, not only all humans, but mammals are shown to have REM sleep, which is associated with dreams. With just a few exceptions, all mammals go through a dreaming cycle of rapid eye movement. Since (with pets at least) this coincides with movements of the animals all having some kind of dreaming experience. Students who get good REM sleep retain the information better and for longer periods of time. This is because the brain needs time to process information form a pattern out of it, and place it in long term memory. When people are randomly awakened during REM sleep and asked what they had just been dreaming about the reports are usually very dull or even boring, although most people do not remember what they were dreaming about. Theories about REM sleep and why we dreams are as "bountiful" and different as dreams themselves. Some reasons why we have REM sleep are, REM sleep aids the consolidation of long-term memory, cleans the brain of unneeded information, and is necessary to provide the brain with occasional stimulation during sleep. Some scientists also say REM sleep is necessary for brain growth. Sensual input while sleeping is incorporated into dreams. Most notably, while sleeping, you hear as well as while your awake-the ears are never turned off. This leads to the consequence that what you hear while your sleeping, you'll hear in your dreams. The sound is always coming from somewhere. Common experiences of this kind are a telephone ringing or music from a radio. It's not important how loud the noise is to get noticed when sleeping. Even an otherwise unnoticed sound, like a mouse running over your floor, can wake you up if it is uncommon, or otherwise alarming to you. On

Free Essays on Hick - Free WIll

An attempt to make the existence of an omnipotent and benevolent God coincide along with the existence of evil is known as a Theodicy. Theodicy according to our text means the justification of God’s goodness in the face of the fact of evil. Theodicy first divides the evil in the world into Moral evil and Non-Moral evil. Moral Evil is the evil that human being cause - either to themselves or to each other. Non-Moral Evil is the evil that is not caused by human activity - natural disasters, etc. The existence of Moral evil is explained by claiming, as many theodicies do, that God allows the existence of Moral evil because human beings have free wills. The existence of a free will is necessary for the proper worship of God, and to avoid the pitfalls of predestination. If we wanted the evil to stop, it is up to us to make it happen. Hick argues that there is a way that God can be omnipotent and benevolent, and still have evil exist in the world. It is because humans have free will. If we are to truly have free will, then we have to be allowed to choose evil. He thinks, also, that a world in which people have free will is the best possible world. Another objection he makes is that "omnipotent" has to be defined in a certain way to make this premise true. It would have to mean that there are infinitely many ways to create a universe and God is capable of creating all of them. But Hick says there are not infinitely many ways to create a universe; any universe must at least be logical. That is a restriction on the kind of worlds that can exist. My first reply to Hick is that we are not really free anyway. At first thought, there are limitations on what we can do both physically and mentally†¦ so FREE to me seems to be a little far fetched. When I think about free will in more simple terms, for instance, if we didn't have free will we would be puppets and not human beings, and in order to really have free will, one must be able to choose... Free Essays on Hick - Free WIll Free Essays on Hick - Free WIll An attempt to make the existence of an omnipotent and benevolent God coincide along with the existence of evil is known as a Theodicy. Theodicy according to our text means the justification of God’s goodness in the face of the fact of evil. Theodicy first divides the evil in the world into Moral evil and Non-Moral evil. Moral Evil is the evil that human being cause - either to themselves or to each other. Non-Moral Evil is the evil that is not caused by human activity - natural disasters, etc. The existence of Moral evil is explained by claiming, as many theodicies do, that God allows the existence of Moral evil because human beings have free wills. The existence of a free will is necessary for the proper worship of God, and to avoid the pitfalls of predestination. If we wanted the evil to stop, it is up to us to make it happen. Hick argues that there is a way that God can be omnipotent and benevolent, and still have evil exist in the world. It is because humans have free will. If we are to truly have free will, then we have to be allowed to choose evil. He thinks, also, that a world in which people have free will is the best possible world. Another objection he makes is that "omnipotent" has to be defined in a certain way to make this premise true. It would have to mean that there are infinitely many ways to create a universe and God is capable of creating all of them. But Hick says there are not infinitely many ways to create a universe; any universe must at least be logical. That is a restriction on the kind of worlds that can exist. My first reply to Hick is that we are not really free anyway. At first thought, there are limitations on what we can do both physically and mentally†¦ so FREE to me seems to be a little far fetched. When I think about free will in more simple terms, for instance, if we didn't have free will we would be puppets and not human beings, and in order to really have free will, one must be able to choose...

Mixed Methods Research Manuscript Critique Assignment

Mixed Methods Research Manuscript Critique - Assignment Example plied the communication theory on its sample students in an attempt to understand the students’ perception on the use of the substances (DeSantis, Webb & Noar, 2008). Through the communication theory, the researcher would understand the health knowledge of the students, their attitudes and even reactional behaviors towards the substance. After gathering information on the students’ perception on the use of the drugs, the researcher would then be better placed to define mechanisms that would properly educate the students on the dangers of the prescription drugs (DeSantis, Webb & Noar, 2008). The quantitative and qualitative methodologies complemented each other in the research. The two forms of methodology provided an understanding on the rising numbers on the use of ADHD stimulant use. The quantitative methodology gave the statistics on the use of the stimulants while qualitative gave results on the interviews with the students (DeSantis, Webb & Noar, 2008). Data was collected quantitatively using surveys and qualitatively using in-depth interviews. Convenience sampling was used to get the best students to give the correct data on the use of ADHD stimulant drugs (DeSantis, Webb & Noar, 2008). Data was gathered via the use of in-depth interviews through the hand-held audio tape recorders. Rigor was assured through training and supervising the researchers on interviewing process, the ethical strategies, and the transcription procedure (DeSantis, Webb & Noar, 2008). Prior to participating in the study, the students were advised that the study would be voluntary and would lead to a productive educational experience. The students then provided their consent before the survey completions. Written agreements were also obtained from the students before the interview took place (DeSantis, Webb & Noar,

Sales planning and operations Essay Example | Topics and Well Written Essays - 2250 words

Sales planning and operations - Essay Example Sales can be stated as the lifeblood of a business.Earning sustained profitability is the basic aim of conducting sales activities in an organisation. In order to boost up the sales of LPPT Cola in the market, the corporation needs to identify the target market for their offered products. Subsequently, after recognising premium target consumer segment of the products which can facilitate to increase the sales of the company in the long run, the organization needs to make a comprehensive market analysis to recognise the specific requirement trends of the customers from the offered product (Treace, 2013). In the following step, LPPT Cola needs to make an outline of their sales plan. The company needs to study its targeted market thoroughly and consequently it needs to analyse the sales objectives as well as the requirement of manpower to reach the end-users (IILM, n.d.). As a Sales Director, there is a need to have a directional plan in place for the entire sales team at the outset. Mo reover, a contingency plan also needs to be prepared so that any untoward scenario in terms of unavailability of a sales team member is handled efficiently. At the same time, if the Sales Director of LPPT Cola finds it to be necessary, he can even interact with the concerned authorities of the same industry, which will help him to advise the marketing manager to sketch a detailed structure of the plan (The Sales Management Association, 2013). After the determination of the targeted market and sketching the sales plan, the next process will be the creating a network or connectivity. To make the consumers aware of the products of LPPT Cola, at the initial stage, the organization can take the aid of strategies such as telemarketing, e-mailing and door-to-door selling among others. In terms of pricing of the products, it is essential to prepare a competitive pricing to mitigate the threat of substitute products. With regard to the sales force, LPPT Cola needs to inculcate the strategy o f planning, coordination, controlling and motivating to ensure that customers are offered with best possible service. This strategy can ensure a sustained profitability from sales activities in the long run (Kundu, n.d). Structure of the Sales Department Learning Outcome (b) Business objectives are the aims, purposes and goals of the business. The significant role of business is to achieve its goals. The main objective of the business is to maximize its profitability. Operating business cannot have only one objective because a company needs to meet the demands of different stakeholders such as employees, consumers, creditors and shareholders among others. In terms of the stages or processes involved in an organisational sales strategy, it can be said that the primary facets involve: Preparing sales objectives Studying sales market environment Recognising the various alternatives available Assessing the alternatives and selecting the best possible one for the organisation Preparing s ales budget and forecast Formulating sales plan and gaining approval of the management Executing the sales plan with the help of appropriate human resource allocation Making an evaluation and review of the sales plan Source: (Trehan & Trehan, n.d.) There are four basic sales strategies such as account targeting, sales channel, selling and relationship, the categorization of these accounts within a targeted market for incorporating strategic approaches in the sales, through accounting groups or accounting. An organized selling procedure for each accounting targeting, sales channel, relationship and selling strategy develops effective and efficient selling procedure which is a significant in

Leadership and Management Module Case Study Example | Topics and Well Written Essays - 4000 words

Leadership and Management Module - Case Study Example Ryanair's first cabin crew recruits had to be less than 5ft. 2ins. tall in order that they were able to operate in the tiny cabin of the aircraft! As proclaimed on its website, Ryanair was Europe's original low fares airline and is still Europe's largest low fares carrier. In the current year, Ryanair will carry over 35million passengers on 288 low fare routes across 21 European countries. With 12 European bases and a fleet of over 100 brand new Boeing 737-800 aircraft and with firm orders for a further 125 new aircraft, delivered over the next seven years, Ryanair is ready for an awesome takeoff. These additional aircraft will allow Ryanair to double in size to over 70 million passengers per annum by 2012 recording stupendous growth. Ryanair currently employs a team of 2,700 people, comprising over 25 different nationalities. Ryanair continuous to clock record passenger growth [Appendix 1] Ryanair's CEO, Michael O'Leary, has a vision of a world where the fare could drop to nothing, as local communities would subsidize the airline to bring a steady traffic of business people and tourists to their region. Rather than blending its low fares with some emotional benefits, Ryanair packs its brand with functional benefits such as punctuality and efficiency. In Ryanair's words "At Ryanair, we guarantee you the lowest fares on the Internet. However, our success is due -- not just to our low fares -- but also a winning combination of our No.1 on-time record, our friendly and efficient people and our new Boeing 737-800 series aircraft". Mission Statement A successful example of a European no frills airline is Ryanair. It was established based on the assumption that the demands for short-haul air transport are price elastic. That means, if prices for flights are reduced, it is more appealing and therefore more people will fly. Ryanair strives to sell tickets at the lowest prices possible but at the same time promotes the fact that it is an on-time high frequency flyer. Ryanair does not offer any frills. It is not in the business to offer luxury flying experience or gourmet in-flight meals or a memorable flight. Its mission is to offer flights that cater to mass transportation and simply a 'point-to-point air service' to its customers. It promises just that and offers nothing more. Business model Traditionally airlines based their assumptions on the fact that airline traffic grows in line with the economy and are catered towards the more affluent and that cutting prices will only lead to a decrease in revenues. With the introduction of the 'no-nonsense' concept to the European market, after its deregulation in 1992, Ryanair has been proved right repeatedly in its revolutionary concept. While traditional airlines used the hub-and-spoke methodology to fly, Ryanair introduced the point-to-point method of flying reducing waste enormously. Ryanair has expanded phenomenally in its size and

Helios Solar Farm Project Scope Construction Essay

Helios Solar Farm Project Scope Construction Essay The purpose of this scope statement is to define, document, approve, and control the scope of a 100MW Solar Energy Plant Project of Phoenix Group. The appointed project team shall plan, execute, control, and close the project according to this document. Overview of the project Project Name: Helios Solar Farm Nature: 100MW Photovoltaic Power Plant Location: Greece Time: 5 years after project initiation date Cost: 400,000,000.00 Euro The renewable energy sector has experienced significant growth in recent years fuelled by EU energy policy, technological innovation, and rising fossil fuel prices. On April 25, 2007, the Hellenic Regulatory Energy Authority (REA) issued a National Program for the Development of Power Stations in Greece, which state that by the end of 2010, 21% of Electric Energy consumed must be from Renewable Energy sources as per commitments to EU Strategic Development. Encouraged by the policy and the continuous investment return and low operating risk nature of Solar Power Project, the Phoenix Group decide to establish a 100MW Photovoltaic Power Plant named Phoenix Solar Energy Plant in Greece. Project Scope The Helios Solar Farm will be a ground-based very large scale photovoltaic power plant consisting of 10 inter-connected solar farms, each capable of producing 10 MW of electricity within a margin of 5%. Once completed, it shall cater for the electricity needs of over 1,500,000 solar panels which can annually generate 100,000 MWh electricity to fulfill the needs of approx. 30,000 family homes, and save around 50,000 Tones CO2 per year. Project Objectives To design and to construct the Photovoltaic Power Plant. To be profitable not only for the shareholders but also the final users. To have efficient communication and organization through all the project development. Dismantle the entire complex at the life cycles end (35 years after construction). Capitalize on any technological breakthroughs take place during the design/build and construction phase of the project within the fields of Architecture, Engineering, Sociology and Business. The initial planning budget for this project is 400,000,000.00 Euro Project Requirements: Provide Project Management services throughout the projects life-cycle. Provide maintenance services for a period of 35 years after finishing construction. Define business units for the performance of the project as logistics, purchasing, engineering, marketing, accounting and finance and so on. Determine the policies for the project development as the foundation. Acquire funding, sponsorships and strategic partnerships by means of Business Development. Environment research. To set up logistical routes to enhance effective and low cost material transportation. Planning for overall the project such as materials, human resources, etc. Quality controls. Project Assumptions: Stable long term investment return. Improve quality of life. Worlds biggest photovoltaic power plant. Long term benefits for economy and environment. Project Constraints: A negative position in the public ´s mind as activism, monopolies, traditionalist ideology, corruption. Mega Project scale. A risk of snowball effect when small problem might occurred but without been detected because the magnitude of the project. Lack of material or skilled labor. Global economic situation. Lack of sponsor and/or client commitment. Supply Chain shortfalls. Limited Logistics capacity of selected location. Project Deliverables: 100MW Photovoltaic Power Plant delivered 5 years following Project Initiation. Connection to main power grid. To provide sustainable facilities according to Eco- friendly policies. Conformance to relevant Standards, Codes of Practice (CoP), HAZMAT and Health and Safety guidelines. Plant decommissioning at the end of the projected life cycle. Provide Operation and Maintenance (OM) Manuals. Project Acceptance Criteria: The Project will be delivered within the agreed time and budget Everything has to be test and should fulfill the highest quality standards according to the established criteria. Paperwork should be submitted at delivery time. Periodical Auditing/Quality checks carried out in regular intervals throughout the Project. Reports and status progress should be delivered in the team meetings. Semi-independent operational status for each division to ensure flexibility. Divisions should operate according to project needs and requirements but have to adhere to the following constraints: Project Organization Structure Project Management Provide Project Services throughout the projects life cycle. Conduct Risk Assessment on a quarterly basis. Provide Time and Cost management services. Implement QMS Perform QA in accordance with implemented QMS. Supply Chain Division All tasks should be accomplished and performed according to the shipment policies and products specifications. Freight quotes agreements and contracts should be specify at the beginning of the project for the project duration, price increases should be regulated with a matrix and % limits in order to overpass the budget. Constant supervision and tracking transportation performance in order to avoid delayed material. To hire a customs agencies in order to fulfill the import regulations and to prevent extra costs. Warehouse forecast and cycle counts. Customs and taxes verification completed before the imports. Engineering Design and Build according to current Eurocode Codes and Standards, amend if necessary. Complete Pilot project prior to initiation of the Design Phase. Provide full set of drawings. Technical Specifications should adhere to current Eurocode Codes and Standards. Use of green materials and techniques where applicable. Risk analysis Compile Health and Safety Manuals. Provide decommission plan in compliance with current Hazmat Codes and Standards. Human Resources Personnel salaries should conform to current international treaties and regulations, with annual readjustments. Roles and responsibility description documentation should have done before starting the project. Detailed HRM will be performed by each Division semi-autonomously. Detailed and clear Union agreements should be signed and documented before starting the construction or hiring according to current laws and regulations. Conflict resolution always has to be guided by the established policies. Business Development Budgets and reports has to be accurate and be done by using the latest information and reliable data including external factors like tax rates, possible changes in taxes or any other variable covering a range of 12 to 15 years within reasonable forecasting capabilities.. Liaison duties following project initiation phase up to 3 years before completion to ensure political and public support, forming of strategic alliances/partnerships in inter-governmental and international organization level. Perform a Feasibility Study prior to initiation of Design Phase. Publicity campaign strongly oriented into the positive positioning. Contra-marketing plan in order to fight negative public opinion. Initial Work Breakdown Structure Politic statement Purpose Provide guidance for planning and handling negotiations with land owners and authorities in concern of Helios Solar Farm project. Scope This statement provides guidance for purchasing/leasing land, communication with public authority. Land Purchasing/Leasing Policy All activities involve purchasing and/or leasing of land during the project life cycle shall be reported to the project Management Board and must be conducted in accordance with the following procedure: I. An application and a report containing the complete details of the land (location, environment, legal owner, value, term of use, applicable laws or regulations, and etc.) must be filed and submitted to the Management Board by the Project Manager. II. If the application is approved by the Management Board, the board will grant an operating budget as state in the application to the Project Team, and will have authority to make expenditures within that budget. The project manager will be charged with the responsibility of preparing and executing legal agreement with land owner(s), and ensuring appraisal of land selected in terms of cost and suitability. III. The Management Board has right to deny an application, and the denied application shall not be submitted again. IV. While dealing and negotiating with the landowner and any relevant third party, the project team shall bear in mind the matter of confidential of the project. Public Communication Policy While communicating with any public authority, the project team shall keep in mind that: I. All external communication shall be documented. II. Communication shall be effective and efficient. III. Develop sustaining effective relationships with authorities. IV. Promote company image and reputation. V. All communications that may influence the project must be reported to the Project Manager. Environment statements Purpose: State the environmental objectives of the Helios Solar Farm Project. Scope: This statement provides a guidance to manage the environment throughout the Project Life Cycle. . Environmental Policy: I. The Project Manager shall educate, train and motivate staff to conduct their activities in an environmentally responsible manner. II. All activities in the project shall conform to most international environmental regulations and standards. III. Conduct an environmental impact assessment of each project phase, and act accordingly. Quality Policy Phoenix Group is committed to uphold the following quality statements: Achieve or exceed customer expectations. Maintain and expand employee competencies. Strive for constant improvement. Take all necessary steps to achieve project goals. Probable quality issues during the course of the project Quality involves everyone and all activities in the projects, any mistake or constrain can affect the whole project quality. Examples of lack of quality are: à ¢Ã¢â€š ¬Ã‚ ¢ Lack of skilled labor. à ¢Ã¢â€š ¬Ã‚ ¢ Mistake in management process. à ¢Ã¢â€š ¬Ã‚ ¢ Low quality material. à ¢Ã¢â€š ¬Ã‚ ¢ Delay in product delivery. à ¢Ã¢â€š ¬Ã‚ ¢ Customer requirement not fulfilled. à ¢Ã¢â€š ¬Ã‚ ¢ Installation shortfalls à ¢Ã¢â€š ¬Ã‚ ¢ Capacity limits of harbor in selected location. Cause-and-effect Diagram Quality criteria of the project Customer Satisfaction: Customer and stakeholders requirements are fulfilled. Product and service quality data collection processes are well established. Business planning criteria: The project planning process is well established. All plans are reviewed regularly for progress and corrective actions taken when necessary. The business planning process includes managing the linkage to other areas of the value delivery chain. The vision and planned strategic are achieved. Business results are achieved as a result of good business planning. Management criteria: Project objectives, goals and schedules are clearly defined. There is a good data collection, analysis and understanding of root cause. Alternative solutions are reviewed and results have been achieved. Reviews are standardized and future plans are made. Key processes or activities are monitored and controlled. The key processes or activities are managed systematically. The project performance method has routinely been improved and documented Employee development criteria: Project and quality team are well managed. Employee training programs are implemented and sustained. Employees are empowered to make decisions and proposals. Quality audits system Follow the instruction of ISO 10011-1 Standard for Planning and Performing Quality Audits, we suggest similar project in the future shall follow the procedures listed below to perform the quality audit to improve its quality: Prepare an audit plan, this should be prepared by the audit manager and approved by the customer before the audit begins. The plan will define the objectives and scope of the audit, explain how long each phase of the audit will take, specify where and when the audit will be carried out.  It will also introduce the lead auditor and his team members, identify the quality elements, the groups and areas that will be audited, list the documents and records that will be studied and the people who are responsible for quality and whose areas and functions will be audited. The plan has to explain when meetings will be held with auditees senior management, and clarify who will get the final audit  report and when it will be ready. (ISO 10011-1) Perform the audit plan. This step starts with having an open meeting with the auditees senior management to introduce the audit team and the audit plan, confirm that the auditee is ready to support the audit process.  Then, the auditors have to Prepare audit working papers, such as quality management checklists and forms for record observations and collect evidence.   The evidence can be collected by interviewing personnel, reading documents, reviewing manuals, studying records, reading reports, scanning files, analyzing data, observing activities and examining conditions. Evidence shall be confirmed by more objective means.   Clues can be found through investigate evidences; the auditors must study the evidence and  document their observations; key nonconformities which are supported by the evidence and cross-referenced to the standards that are being violated must be listed. Auditors must draw conclusions about how  well the quality system is applying its policies and ach ieving  its objectives, and discuss evidence, observations, conclusions, recommendations, and nonconformities with senior managers of auditee before they prepare a final audit report.   (ISO 10011-1) Prepare the final audit report. The audit report should be dated  and signed by the lead auditor. This report should include the detailed audit plan, a review of the collected evidence, a discussion of the conclusions that were drawn, a list of the nonconformities that were identified, a judgment about how well the quality system  complies with all quality system requirements, and an assessment of the quality systems ability to achieve   quality objectives and apply the quality system policy.   The final report shall be sent to the client by lead auditor, and the client should send it to the auditee. (ISO 10011-1) The final step is to take remedial actions to correct or prevent nonconformities; and  a follow-up audits should be scheduled in order to verify that corrective and preventive actions were taken. (ISO 10011-1)

Caffeine in Athletics Essays -- Nutrition Sports Health Essays

Caffeine in Athletics The world’s most popular drug is legal, inexpensive, and believed to amplify workouts. It supposedly motivates athletes and helps them stay alert and focused while also boosting physical endurance by twenty to fifty percent. This stimulant is found naturally in sixty-three plants and is consumed by eighty percent of Americans. This white, bitter, crystalline substance is known as caffeine, and is commonly consumed in efforts to enhance athletic ability (http://gopher1.bu.edu/COHIS/substance/caffeine/about.htm). Caffeine is a very popular stimulant among athletes because most believe that it provides energy, increases alertness, and quickens reaction time. When in beverage form, caffeine reaches all body tissues within five minutes of ingestion. However, peak blood levels are reached in thirty minutes. Therefore, many cyclists consume a cup of coffee half an hour before short races begin. Others drink a bottle of coke diluted with water during the last half of longer races (http://www.roble.net/marquis/caffeine). The use of caffeine is controversial in the sports world, because it is a stimulant. In fact, the UCI forbids drinking caffeine in large quantities prior to competitions. But, why is there such a desire amongst athletes to consume this drug? Are its results really that effective? To answer these questions one must investigate how caffeine works. How does it affect the body? The exact process by which it affects the body is unknown. It is suspected that caffeine affects the nervous system by altering the perception of effort and exciting the neurons responsible for contracting muscles. It may also be accountable for causing more fat and less... ...1. Kaminsky, Martin, and Whaley (1998) Caffeine consumption habits do not influence the exercise blood pressure response following caffeine ingestion. Journal of Sports Medicine and Physical Fitness, 38, 53-8. Pasman, van Baak, Jeukendrup, and de Haan (1995) The effect of different dosages of caffeine on endurance performance time. International Journal of Sports Medicine, 16, 225-30. Tarnolpolsky (1994) Caffeine and endurance performance. Sports Medicine, 18, 109-25. Wemple, Lamb, and McKeever (1997) Caffeine vs caffeine-free sports drinks: effects on urine production at rest and during prolonged exercise. International Journal of Sports Medicine, 18, 40-6. William (1991) Caffeine, neuromuscular function and high-intensity exercise performance. Journal of Sports Medicine and Physical Fitness, 31, 481- 9.

Global Village Essay

Abstract: The process of creating and sharing information with one another is called communication. The world is becoming a small-intersected community for the rapid changes in technology, expansion of multinational business or activities, transportation and immigration. The sustainability of global economy largely depends on the multinational business or other activities. Therefore, it is essential to communicate effectively among the people from different cultures, nations and groups. But cultural differences stand as barrier for effective communication. Informal understandings among the people, parties from different cultures make the base of effective communication. Proper intercultural communication is the way to make the overall communication more efficient and effective. The emerging use of social media networks also making base of effective intercultural communication. Interactions among different cultural people are making them more familiar to the other cultures and resulting common and shared cultural activities. It is also making the informal understanding among different cultural people. Intercultural communication is also making people much more communicative than previous. People are improving their communication skills, competences by the grace of intercultural communication. Intercultural communications has also impacts on the social, political and cultural values. People are sharing common cultures day by day and society also holding similar values gradually. The political issues are no more for a particular group as people from different places of the world reacting simultaneously. Every major political issue is becoming a global concern. Finally each and every type of communication form has impact on intercultural communication. Verbal, non-verbal, written, visual these all types of communication are influencing intercultural communication. Contents Abstract:2 Introduction:4 The importance of Intercultural Communication in the global view of the world:5 The role of social media such as, Facebook in Intercultural  Communication6 The impact of Intercultural communication on the Communication competence7 The effect of Intercultural Communication on social, political and cultural values8 The effect of various types of communication (verbal, non-verbal, written and visual) on Intercultural Communication9 Conclusion:10 References:11 Introduction: Today the world we live in is â€Å"a global village† where no nation, group or culture can remain anonymous (Samovar & Porter, 1991). One part of the world clearly impacts on the other part of the world. And the impact is growing day by day. By the blessings of the modern technology we can easily communicate with the people from anywhere, any nations any cultures of the world. So, if we do not know that particular cultures it may be a critical task to deal with the people. Intercultural communication is a form communication among different groups of people from different cultures of the world. It is also widely known as cross-cultural communication. Some people say that intercultural communication is only communications among the people from different nations. But some disagree and say, it encompasses broader area including inter-ethnic, inter-religious, and even inter-regional communication Even they include communication among individuals of different sexual orientations are as intercultural communication. This assignment encompasses the importance of intercultural communication and the impacts of social media on it. It also covers the impacts of intercultural communication on communication competences of an individual. The impacts on various social, cultural and political aspects are also described in this assignment. Finally, it has critical assessment of the impacts of different communication types like verbal nonverbal written or visual. The importance of Intercultural Communication in the global view of the world: Intercultural Communication has great importance in the global economy, culture and politics as well. Intercultural Communication is most essential for business purpose. When a company runs its business to  different parts of the world it is necessary important to have better understanding about the cultures of different targeting groups. They have to communicate to different segments of people like the suppliers, customers, workers from totally different cultures from the different part of the world. To increase the productivity intercultural communication is also important. As an example, an apparel company produces clothing. If their production plant is located in Europe, it will take very high cost for per unit of production. Then overall productivity will go down. If they have the factory in southern Asia then it can be produced more from the same cost of production as they have low workers cost. Furthermore, in a factory there may have different people from different cultures, if they have a good interactions among them, it will also increase the overall productivity. It opens the door of innovation by teamwork. We all know that, talents are scattered to each and every corner of the world. We also know that, no big outcome is come by a single effort. Each and every radical success so far, is brought by a team work. If the team comprises of talent people from different parts of the world, it would be the best to bring a good result. But the most important issue is that, good interactions and communications among them. Intercultural communication is also important to practice team work for better result. Immigration is another important issue largely depend on intercultural communication. People from the low income country, are selling their labour to the economically stronger county. Here, both parties are getting benefited, as the stronger country is getting low paid worker, where the workers are also getting work opportunity. But, here intercultural communication is also important. We also well concerned about the internet based business in the world. Freelancing is also an emerging issue by the grace of technology. People from one part of the world are getting their jobs done from an expert from a thousand kilometres away. This business is certainly brings a positive some game for the both worker and provider. Modern organizations are composed of diverse people and managers from different culture s to operate multinational business. Intercultural communication also fosters the management skill and leadership skills. Intercultural communication has also importance on global political issues. People are becoming a community with the concern of every trivial political issue. The role of social media such as, Facebook in Intercultural Communication There is a critical role of social media in intercultural communication. Facebook, twitter, MySpace are being used by billions of people across the world. They are interacting in same platform. They are becoming friend from one part of the world to another, from one culture to another culture. Moreover, any news and updates are spreading each and every part of the world just with in a second. These interactions are making a strong base of intercultural communication. As an example, people from china may have different cultural activities and festivals which are very unfamiliar to a person from Europe. But a Chinese is spreading his festivity through the facebook to t person of Europe. Therefore, the person of Europe is getting familiar with the festivals, norms and other cultural activities of the Chinese people. Same to the Chinese one he/she is also getting familiar to the cultures of Europe. Therefore, a strong base is being built by sharing those social media networks. People are getting familiar to the cultural activities to the different parts of the world and intercultural communication is getting improved day by day. People are participating all the cultural activities beyond their own borders and cultures. Moreover, these networks are opening window of interacting informally with one another. Therese informal communication is most important for the better understanding among the people. It helps to clarify all the cultural factors and give an inner insight about a totally different culture. These social media are also helping to communicate with all forms of communication like verbal, non-verbal, written and visual as they are giving opportunity of video conversation. Therefore a strong understanding is growing up and effective intercultural communication is built. The impact of Intercultural communication on the Communication competence Communication competence is the ability to interact well with others (Spitzberg, 1988).To maximize the achievement of communication and to generate adaptive communication performances by using knowledge of self, other, context a situational ability to set realistic and appropriate goals is needed. This ability is communication competence. (Friedrich 1994). Intercultural communication has great impact on the communication  competences of an individual. These are describes as follows. Adaptability: Intercultural communication increases a person’s adaptability by opening new window of social experience, social confirmation, wit and social composure. Empathy: It also helps to increase the ability to demonstrate understanding and share emotional reactions to the situation. It creates the sense of helping each other, parallel emotions and cognitive understanding. Communication ability: It also to increase overall communication and interaction ability among the people. It also increases the flexibility, sensibility, tolerance among the people. It also makes the people to become more broad and open-minded. Interactions among different people increase the confidence in the mind and create sympathy and respect to the other cultural people as well. Therefore, this respect and make people more interactive and their competences of communication increases. People are getting motivated to work with the other cultural people more comfortably. Hence, their sense of interpersonal understanding is growing. People get concepts all informal issues of a culture and communication elements of a particular culture through intercultural communication. The effect of Intercultural Communication on social, political and cultural values Intercultural Communication has impacts on the social, political and cultural values of the people. If we see there is a social change for intercultural communication. The societies of each and different parts of the earth are becoming almost similar. Even in a nation, societies are trying to hold certain standards by following the other society. These are becoming only for the blessings of intercultural communication. Intercultural communication has also impact on the cultural values. As the people are getting familiar with the other cultures day by day it has impacts on his own culture. One example is described as follows. In Europe, Valentine’s Day is observed with a great festivity or New Year celebration is also observed in a great festivity. But by the grace of the modern world and most importantly for intermural communication these festivals are no more for Europe only. People from every part of the world, like Bangladesh is observing these festivals with a great festivity. So, it is clear that one culture is influencing to another culture and new cross-cultural activities are emerging. Popular festivals are no more for a group of  people, people are appreciating cultural activities from different cultures and including to their culture and new cultures are emerging. Cultures are becoming global as well. Finally, the political aspects are also being influenced by the intercultural communications. World politicians are not only concerned about their country only; they have to think a lot about the other parts as well. It will be clear, if we see the very recent incident of Syria. The tragic incident, made an allegation across the world. This is now becoming very common scenario now. Any national incident is no more for a group of people only. It is a concern of the whole world. The world is reacting spontaneously and simultaneously. So, there are also some radical changes for intercultural communications. The effect of various types of communication (verbal, non-verbal, written and visual) on Intercultural Communication There are different forms of communication. People communicate verbally, non-verbally, in a written way or visually. These all type of communication has impacts on interpersonal communication. Few examples will make it clear. Firstly, ‘Good Morning / evening’ are widely used in western culture. These greeting words are the part of their culture. But gradually it is growing global greetings. If we see social network page in a morning, this will be very clear. We can find lots of greetings form different cultural people of the world. What is their culture, their language do not matter actually. Even sometime words have different meaning in different languages, which may create complexity. But gradually these complexities are overcome by the grace of globalization and effective intercultural communication. Another example regarding non-verbal communication form will make the topic clearer. Thumbs up is sign of alright in particular culture but this sign has an opposite meaning in another culture. It is used as an insulting sign in particular cultural group. So, it may be problem when two persons are communicating non-verbally. But, now frequent and massive communications among different cultural groups of people are making these issues more clear. Gradually non- verbal communications are also growing with universal meaning. Similarly, in written communication, certain cultural people have some norms but while communicating to another cultural people it may create some noise. Massive intercultural communications are also reducing these problems. Visual  elements can also be a form of communication. Many pictures, colours have different meaning to different cultural groups of people. People are communicating with video conversation, sharing visual elements in social media in massive scales and these issues are also becoming identical. Conclusion: Message transmission is the main problem in intercultural communication. One person can easily encode or interpret the message from a person of similar culture as they have common values, beliefs and norms. But in cross cultural communication, messages can be encoded different way even sometimes can be interpreted with an opposite meaning. Effective intercultural communications are making these issues more issues and creating a good platform for a good communication base. And these are being built by the grace of modern technology, social media. Intercultural communication is also playing a vital role to the success of multinational organization. Practicing intercultural communication increases the communication competencies of an individual. He or she also gets motivated, confident and efficient than before while communicating proficiently to the co-workers from different cultures. All the forms of communication have also impacts on the intercultural communication. The global village will soon hold very similar culture, values and languages. Intercultural communications are making the base to make globe a borderless village. References: 1. Allwood, J., & Schroeder, R. (2000). Intercultural communication in a virtual environment. Intercultural Communication, 4, 1-15. 2. BeerE.Jennifer. (2003). High and Low Context. Communicating Across Cultures. Retrieved December 01, 2013, from http://www.culture-at-work.com/highlow.html 3. Bomadan, (2010), Importance of Intercultural Communication Retrieved January 07, 2013, from http://www.studymode.com/join.php?redirectUrl=%2Fessays%2FImportance-Of-Intercultural-Communication-To-Ist-297367.html&from=essay 4. Castells, M. (2000). Materials for an exploratory theory of the network society. British Journal of Sociology. 5. Elisabeth Harper , (2013), Interactive, Social Media Retrieved January 02 from, http://www.omnistudio.com/category/interactive/